As the People Director for the Group Chief Operating Office, Sarah Underhill drives the development and implementation of People strategies that enable the Group’s Technology & Data teams to achieve their objectives, all while fostering a customer-centric culture. Notably, Sarah is spearheading our international tech skills strategy, ensuring that our workforce is equipped to meet rapidly evolving customer demands.
Sarah’s career at Lloyds began in 1999 as a graduate, and she has since gained extensive experience across various parts of the Group, including roles in the branch network, product management, change management, and relationship management. In addition to her role at Lloyds, Sarah serves on the board of the Tech Talent Charter, where she champions diversity and inclusion in technology roles. Her insights and strategic vision are instrumental in shaping the future of tech talent, both within our organisation and across the industry.